How NBFCs Can Use GST Data for High-Intent Lending Leads
"We approved the loan, but they never closed."
If you're an NBFC lending to MSMEs, you've heard this dozens of times.
Your sales team spent 2 weeks chasing a lead. Finance team reviewed documents for 3 days. Credit team ran evaluations. You got internal approval.
Then the borrower ghosts you.
Why? Because they were never serious in the first place.
They were:
- Just comparing rates (shopping around)
- Testing if they'd qualify (no actual need)
- Applying "just in case" (no urgency)
- Fishing for the best deal (will go with lowest rate)
The problem: You're treating all leads equally.
The solution: Use GST data to identify high-intent, qualified borrowers before you waste time.
At SalesUp, we help NBFCs generate 30+ qualified loan leads per month using GST data signals. Here's the complete playbook.
The NBFC Lead Generation Problem
Why Traditional Lead Gen Fails for NBFCs
Most NBFCs rely on:
- Referral partners (DSAs) - Incentivized by volume, not quality
- Paid ads - Attract rate shoppers
- Aggregator platforms (BankBazaar, Paisabazaar) - Leads go to 10 NBFCs simultaneously
- Cold calling - 95% rejection rate
- Walk-ins - Inconsistent and unpredictable
Result: High volume, low intent, terrible conversion.
The data:
- Average NBFC lead-to-loan conversion: 8-12%
- Time wasted on unqualified leads: 60-70%
- Cost per funded loan: ₹25-40k
Why this happens:
You can't assess creditworthiness and intent until after you've invested time.
Traditional lead qualification asks:
- "What loan amount do you need?" (Everyone inflates this)
- "What's the purpose?" (Standard answers: "working capital")
- "Do you have financials?" (They say yes, then ghost)
None of this tells you if they're serious or creditworthy.
The GST Data Revolution for NBFC Lead Gen
What GST Data Reveals About Borrowers
Every business registered for GST files monthly returns (GSTR-1 and GSTR-3B).
This data reveals:
- Revenue trends (growing, stable, declining)
- Business consistency (regular filings vs sporadic)
- Tax compliance (on-time vs late payments)
- Business age (GST registration date)
- Transaction patterns (B2B vs B2C mix)
- Supply chain health (vendor and customer diversity)
Why this matters for lending:
A business with:
- 18+ months of GST history
- Consistent ₹15L+ monthly revenue
- Regular on-time filings
- Growing revenue (YoY)
- Diverse customer base
= High creditworthiness + High closure probability
vs a business with:
- 6 months GST history
- Irregular ₹5L/month revenue
- Missed filings
- Single customer dependency
= High risk + Low closure probability
GST data lets you pre-qualify BEFORE first contact.
The 5 GST Signals for High-Intent Lending Leads
Signal #1: Revenue Growth Pattern
What to look for:
- Month-over-month revenue trend
- YoY growth percentage
- Revenue stability (low variance)
High-intent indicators:
- 15-30% YoY growth (needs capital to scale)
- Consistent ₹10L+ monthly revenue (can afford EMI)
- Low month-to-month variance (predictable cash flow)
Why it matters:
- Growing businesses need working capital loans
- Stable revenue = lower default risk
- Predictable cash flow = can service debt
Example:
Prospect A:
- Jan: ₹12L, Feb: ₹13L, Mar: ₹14L, Apr: ₹15L
- YoY growth: 25%
- Assessment: High intent (needs capital to sustain growth)
Prospect B:
- Jan: ₹8L, Feb: ₹4L, Mar: ₹10L, Apr: ₹5L
- YoY growth: -5%
- Assessment: Low intent (unstable, high risk)
Signal #2: Filing Consistency
What to look for:
- On-time filing rate (last 12 months)
- Gaps in filings
- Late filing patterns
High-intent indicators:
- 90%+ on-time filing rate
- No gaps in last 12 months
- Files within first 10 days of month
Why it matters:
- Consistent filers = disciplined business owners
- On-time compliance = respect for obligations
- No gaps = legitimate ongoing business
Red flags:
- Multiple missed filings (business in distress)
- Late filings (cash flow issues)
- Recently resumed after gap (recovering from crisis)
Signal #3: Business Age & Seasonality
What to look for:
- GST registration date (proxy for business age)
- Seasonal revenue patterns
- Peak months and lean months
High-intent indicators:
- 18+ months of GST history (established)
- Clear seasonal patterns (predictable)
- Currently in or entering peak season (needs capital now)
Why it matters:
- Established businesses = lower risk
- Seasonal businesses need capital before peak season
- Understanding seasonality = better underwriting
Example use case:
Diwali-dependent retail business:
- Needs inventory financing in August-September
- Peak sales October-November
- Repayment capacity highest Dec-January
Outreach timing: Reach out in July (before they need capital) with inventory financing offer.
Signal #4: Transaction Velocity & Diversity
What to look for:
- Number of unique customers (B2B)
- Number of unique vendors (B2B)
- Transaction frequency
- Average transaction size
High-intent indicators:
- 20+ unique customers (not dependent on 1-2)
- 10+ vendors (healthy supply chain)
- High transaction frequency (active business)
- Growing transaction count (scaling)
Why it matters:
- Customer diversity = lower concentration risk
- Vendor diversity = operational resilience
- High velocity = working capital needs
Red flags:
- 80%+ revenue from 1 customer (concentration risk)
- Very few transactions (not actively trading)
- Declining transaction count (losing customers)
Signal #5: Recent Credit Events (Combining GST + Bureau Data)
What to look for:
- Recent revenue spike + credit inquiry (they're already looking)
- Large invoice + low bank balance = immediate need
- Revenue drop + credit search = desperate (high risk)
High-intent indicators:
- Revenue up 20%+ in last 2 months + recent credit inquiry
- Consistent revenue + first credit inquiry in 12 months
- Invoice size exceeding usual by 50%+ (big order, needs capital)
Why it matters:
- Recent credit inquiry = active loan search (high intent)
- Revenue spike = growth opportunity (can use capital productively)
- Big order = immediate capital need (will close fast)
The GST-First Lead Generation Playbook for NBFCs
Step 1: Build Your ICP Using GST Filters
Define your ideal borrower profile:
Example: Working Capital Loans (₹5L-50L, 12-24 months)
Must-have criteria:
- GST vintage: 18+ months
- Monthly revenue: ₹10L-1 crore
- YoY growth: 10-40%
- Filing compliance: 85%+ on-time
- Transaction diversity: 15+ unique customers
Nice-to-have criteria:
- Industry: Manufacturing, Trading, Services
- Location: Tier 1 & 2 cities
- Seasonal patterns: Predictable
- B2B focus: 70%+ revenue
Exclusions:
- <12 months GST history (too new)
- Declining revenue (distressed)
- Multiple filing gaps (non-compliant)
- Single customer >60% revenue (concentration risk)
Step 2: Source Leads Using GST Data Providers
Data providers with GST intelligence:
-
Hatch (hatch.tech)
- GST data enrichment
- Revenue estimates and trends
- Compliance scoring
- Integration with CRM
-
Bureau APIs (CRIF, Experian, Equifax)
- Combine GST + credit bureau data
- Credit scores for businesses
- Existing loan details
-
Scrapers & Aggregators
- MCA data + GST data
- Director details
- Company financials
-
SalesUp Lead Gen
- We combine GST filters + manual qualification
- Deliver 30+ qualified NBFC leads/month
- Pre-qualified on intent + creditworthiness
Cost comparison:
- DIY data scraping: ₹50-100/lead (high volume, low quality)
- Data enrichment APIs: ₹200-500/lead (medium quality)
- SalesUp qualified leads: ₹2,500-3,000/lead (high quality, high intent)
Step 3: Prioritize Leads with Intent Scoring
Create a lead scoring model (0-100 points):
| Signal | Points | Criteria |
|---|---|---|
| GST Vintage | 15 | 18+ months = 15, 12-18 months = 10, <12 months = 0 |
| Revenue Growth | 20 | 20%+ YoY = 20, 10-20% = 15, <10% = 5, Negative = 0 |
| Filing Compliance | 15 | 90%+ = 15, 80-90% = 10, <80% = 0 |
| Revenue Stability | 10 | Low variance = 10, Medium = 5, High = 0 |
| Transaction Diversity | 10 | 20+ customers = 10, 10-20 = 5, <10 = 0 |
| Recent Credit Inquiry | 20 | Last 30 days = 20, 30-90 days = 10, None = 0 |
| Seasonality Timing | 10 | Pre-peak season = 10, Peak season = 5, Off-season = 0 |
Lead prioritization:
- 80-100 points: Hot leads (call immediately, fast-track approval)
- 60-79 points: Warm leads (qualify on call, normal process)
- 40-59 points: Cold leads (nurture, revisit in 3 months)
- <40 points: Reject or disqualify
This ensures your team focuses on highest-intent, highest-quality leads first.
Step 4: Personalized Outreach Using GST Insights
Bad outreach (generic):
"Hi [Name],
We offer business loans up to ₹50L at competitive rates.
Interested? Apply here: [link]"
Response rate: 1-2%
Good outreach (GST-informed):
"Hi [Name],
Noticed [Company] has grown 28% YoY (congrats!).
Many businesses at your stage (₹15L/month revenue) hit working capital constraints during scale-up.
We've helped similar [industry] companies with ₹20-30L capital to:
- Stock up before peak season
- Take on larger orders
- Extend payment terms to customers
Worth a quick chat? [Calendar link]"
Response rate: 12-18%
Why it works:
- Shows you've done research (builds trust)
- Speaks to their specific situation (relevance)
- Addresses growth opportunity (not desperation)
- Clear value prop (outcomes, not features)
Step 5: Qualification Call Framework
Don't pitch the loan immediately. Qualify first.
Qualifying questions (BANTF for Lending):
Budget (Loan Amount):
- "What's the working capital gap you're looking to fill?"
- "Have you calculated the amount needed?"
- (Compare to their monthly revenue - should be 1-3X)
Authority (Decision Maker):
- "Who else is involved in financial decisions?"
- "Do you need board/partner approval?"
- (For Pvt Ltd: Check if director, for Partnership: Check if partner)
Need (Use Case):
- "What will the capital be used for specifically?"
- "What happens if you don't get this funding?"
- (Validate it's growth, not survival)
Timeline (Urgency):
- "When do you need the funds by?"
- "What's driving the timeline?"
- (Pre-season need = high intent, "just exploring" = low intent)
Fit (Creditworthiness):
- "What's your current credit exposure?"
- "Any defaults or restructuring in the past?"
- "Are ITRs available for last 2 years?"
If they answer 4/5 positively → Move to documentation If 3/5 → Nurture for next quarter If <3 → Politely decline
Step 6: Fast-Track Approval for High-Intent Leads
Traditional NBFC loan process:
- Application → 2 days
- Document collection → 5 days
- Credit evaluation → 3 days
- Sanction → 2 days
- Disbursal → 3 days
- Total: 15 days
For high-intent GST-qualified leads:
- Pre-approved based on GST data (sanction in principle)
- Fast-track document collection (digital upload)
- Auto credit scoring (GST + bureau)
- Same-day sanction (for scores >75)
- Next-day disbursal
- Total: 2-3 days
Why speed matters:
A high-intent borrower:
- Is talking to 3-5 NBFCs simultaneously
- Will take the fastest approval (not lowest rate)
- Values certainty and speed
If you're 5 days faster than competitors, you win the deal even at 1-2% higher rate.
Case Study: NBFC (Working Capital) - 3.5X Qualified Lead Growth
Company: NBFC offering ₹5L-50L working capital loans, 12-24 month tenure, primarily to manufacturing and trading businesses.
Before (Traditional Lead Gen):
- 40 leads/month from DSAs and aggregators
- 20% qualification rate (8 qualified leads)
- 10% conversion (4 funded loans/month)
- Cost per funded loan: ₹35k
- Average time to close: 18 days
What they did (GST-First Approach):
Month 1:
- Integrated with GST data provider (Hatch)
- Built ICP filters (18+ months GST, ₹10L+ revenue, 85%+ compliance)
- Scored existing leads retroactively (60% were <40 points!)
Month 2:
- Launched targeted outreach to GST-qualified prospects
- Personalized messaging using revenue growth data
- Fast-tracked high-scoring leads (70+ points)
Month 3:
- Hired SalesUp for GST-first lead generation
- 30 qualified leads/month delivered
- All leads pre-scored 60+ points
Results (Month 4 onwards):
- 30 qualified leads/month (vs 8 before) = 3.75X increase
- 45% conversion rate (vs 10%) = 4.5X improvement
- 13-14 funded loans/month (vs 4) = 3.25X growth
- Cost per funded loan: ₹22k (vs ₹35k) = 37% reduction
- Average time to close: 8 days (vs 18)
Revenue impact:
- Average loan size: ₹20L
- Monthly disbursals: ₹2.6 crore (vs ₹80L)
- 3.25X growth in loan book
Cost:
- SalesUp: ₹3L/month
- Data enrichment: ₹50k/month
- Total: ₹3.5L/month
ROI:
- Additional funded loans: 9/month
- Net revenue increase: ₹27L/month
- ROI: 7.7X
Industry-Specific GST Lead Gen Strategies
Strategy 1: Invoice Financing (for B2B Businesses)
Target profile:
- B2B businesses (80%+ GSTR-1 shows B2B invoices)
- Large average invoice size (₹5L+)
- Long payment terms (60-90 days)
- Growing revenue (need capital to grow)
GST signals:
- High B2B transaction volume
- Large invoice sizes
- Payment terms visible in patterns
- Customer concentration
Pitch angle:
"Hi [Name],
Noticed [Company] has ₹40L in outstanding invoices each month.
If your customers pay in 60-90 days, that's a lot of locked capital.
We help B2B businesses unlock 80% of invoice value within 48 hours.
Worth exploring?"
Strategy 2: Inventory Financing (for Seasonal Businesses)
Target profile:
- Clear seasonal revenue patterns (Diwali, wedding season, harvest)
- Pre-season revenue dips (need capital to stock up)
- Proven track record (3+ seasonal cycles visible)
GST signals:
- Seasonal revenue spikes (Oct-Nov for Diwali)
- Pre-season dips (Aug-Sep)
- Consistent patterns YoY
Outreach timing: 60-90 days before peak season
Pitch angle:
"Hi [Name],
Last Diwali, [Company] did ₹45L in sales (up 30% from previous year).
To capture similar growth this year, stocking up early matters.
We offer pre-season inventory financing (₹15-25L, 6 months, collateral-free).
Let's ensure you're fully stocked by September?"
Strategy 3: Expansion Loans (for Growing Businesses)
Target profile:
- Strong YoY growth (25%+)
- Stable margins (can service debt)
- Recent capacity constraints (peaked out current setup)
GST signals:
- Accelerating revenue growth
- Consistent 95%+ capacity utilization
- New vendor additions (expanding supply chain)
Pitch angle:
"Hi [Name],
[Company] grew 35% last year - congrats!
Most businesses at this stage hit capacity constraints (equipment, space, people).
We specialize in growth capital (₹20-50L) for scaling businesses like yours.
Curious what your expansion plans are?"
The Metrics That Matter for NBFC Lead Gen
Leading Indicators (Control These)
| Metric | Target | What It Means |
|---|---|---|
| GST-Qualified Leads | 30-50/month | Leads that pass ICP filters |
| Average Lead Score | 65+ | Quality of sourced leads |
| Outreach Response Rate | 15-25% | Quality of messaging |
| Qualification Rate | 60-80% | % that pass BANTF |
| Sanction Rate | 70-85% | % approved post-documents |
Lagging Indicators (Results)
| Metric | Target | What It Means |
|---|---|---|
| Funded Loans/Month | 10-15 | Actual loan closures |
| Lead-to-Loan Conversion | 30-50% | Overall funnel efficiency |
| Average Time to Disbursal | 5-10 days | Speed to close |
| Cost Per Funded Loan | ₹15-25k | Acquisition efficiency |
| Portfolio Quality | 90%+ on-time | Borrower quality |
Cost Comparison: DIY vs SalesUp
Option 1: Build In-House GST Lead Gen
Requirements:
- Data enrichment tools (Hatch, bureau APIs): ₹1.5L/month
- 2 BDEs for outreach: ₹60k/month total
- 1 Credit analyst: ₹40k/month
- CRM and tools: ₹20k/month
Total Year 1: ₹25L
Timeline:
- Month 1-2: Setup tools and integrations
- Month 3-4: Train team on GST analysis
- Month 5: First qualified leads
- First funded loans: Month 6
Challenges:
- Need technical expertise (GST data interpretation)
- Ongoing team management
- Data quality maintenance
Option 2: Outsource to SalesUp
Cost:
- SalesUp: ₹3L/month (₹36L/year)
Total Year 1: ₹36L
Timeline:
- Week 1-2: ICP definition and setup
- Week 3: First batch of leads
- First funded loans: Week 4
Benefits:
- No hiring or training
- GST expertise included
- Guaranteed lead quality (60+ scores)
- Scale up/down easily
Savings:
- 5 months faster to results
- No team overhead
- Focus on underwriting (your core competency)
Implementation: 60-Day Launch Plan
Week 1-2: Foundation
- Define ICP with GST parameters
- Set up data enrichment (Hatch/bureau)
- Build lead scoring model (0-100)
- Choose execution (in-house vs SalesUp)
Week 3-4: Launch
- Source 500-1000 GST-qualified prospects
- Score and prioritize (80+ = hot)
- Launch personalized outreach campaigns
- First qualification calls
Week 5-8: Optimize
- Review first 20 applications
- Tighten ICP (remove low-performers)
- A/B test messaging
- Hit 15-20 qualified leads/month
Week 9-12: Scale
- Expand to adjacent segments
- Increase outreach volume 2X
- Fast-track approval for high scorers
- Hit 30+ qualified leads/month
The Bottom Line
Traditional NBFC lead gen:
- Spray and pray
- 10% conversion
- 15-20 days to close
- ₹35k cost per loan
GST-first lead gen:
- Targeted and qualified
- 40-50% conversion
- 5-10 days to close
- ₹20-25k cost per loan
The difference? Pre-qualification using GST data signals.
What SalesUp Does for NBFCs
We specialize in GST-first lead generation for NBFCs.
What you get:
- 30+ qualified leads/month (60+ lead score)
- Pre-qualified on creditworthiness (GST + bureau)
- Intent-verified (they're actively looking)
- Fast-track ready (documents prepared)
- Full CRM integration
Industries we serve:
- Working capital loans (₹5L-50L)
- Invoice financing (₹10L-1 crore)
- MSME term loans (₹10L-2 crore)
- Machinery loans (₹15L-1 crore)
Average results:
- 3-4X increase in qualified leads
- 40-50% lead-to-loan conversion
- 50% reduction in time to disbursal
- 30-40% lower cost per funded loan
Cost: ₹2.5-3L/month
Book a demo to see how we can 3X your funded loans in the next 90 days.
Your underwriting is solid. Your rates are competitive. You just need qualified, high-intent borrowers.
Stop chasing ghosts. Start closing loans.